Data protection

Data Protection

DATA PROTECTION DECLARATION OF THE ROTHO Group

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions and in compliance with the relevant data protection regulations In this data protection declaration, we inform you about data processing within the scope of our websites (www.rotho.com, www.appmybox.com, www.madeibox.com, modlife.ch, rotho-renew.com, www.rotholoft.com, www.rothopro.com, mypet.rotho.com) and when using our webshops (www.rothoshop.de, www.rothoshop.at, www.rothoshop.ch, www.rothoshop.nl).

1. data controller

Data processing on our websites is carried out by the respective website operator, a Rotho Group company. The responsible representatives and contact details can be found in the imprint of the website in each case.

2. data protection officer

You can reach the data protection officer of the Rotho Group as follows:

Robert Thoma GmbH
for the attention of the data protection officer
Hauptstr. 84
79733 Görwihl

E-mail: datenschutz@rotho.com
Phone: +49 351 2820 51 75

3. processing of data

3.1 General, deletion

Personal data are all data that make you identifiable as a person, such as name, address, e-mail addresses and online identifiers.

The personal data of our users are used as follows:

the execution of our services,
the provision of technical support.
We transmit personal data to third parties only if this is done on the basis of your consent, for billing purposes (execution of bank transactions), the delivery of goods (delivery by postal service providers) or otherwise necessary to fulfill our contractual obligations to you.

Personal data is deleted as soon as it has fulfilled its purpose and there are no retention obligations that prevent its deletion.

3.2 Informational use of our website

In the case of merely informational use of the website, i.e. if you do not log in to use the website, register or otherwise transmit information to us, we do not collect any personal data, with the exception of the data that your browser transmits to enable you to visit the website. These are:

IP address
Date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status/HTTP status code
Amount of data transferred in each case
Web page from which the request comes
Browser
Operating system and its interface
language and version of the browser software.
We store this data in the form of log files for a limited time in order to analyze and remedy any technical problems. The legal basis for this is Art. 6 para. 1 lit. f DSGVO. Due to the nature of the Internet, this data is inevitably processed on a number of servers until your request arrives on our web server; therefore, collection and use is also possible in "third countries" (e.g. the USA). Our company has no influence on this process. Apart from these technical constraints, the provider of this website does not transmit any personal data to countries outside the scope of the EU General Data Protection Regulation or without an adequate level of data protection.

In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you usually have to provide additional personal data, which we use to provide the respective service. If additional voluntary information is possible, it is marked accordingly.

3.2 Contact form

If you contact us by form on the website or by e-mail, your e-mail address, name, address, telephone number and other data provided by you will be stored by us in order to answer your questions. The response to the inquiries is made by unencrypted e-mail. We delete the data accruing in this context 6 months after contacting you, unless there is a need for longer storage. As far as legal retention periods exist, the data will be blocked.

The data processing is carried out on the basis of the legal provisions of Art 6 para 1 lit a (consent) and b (contract performance) DSGVO. The processing, in particular the communication by unencrypted e-mail, is lawful as long as you have given your consent to the processing. You can revoke your consent at any time with effect for the future.

3.3 Newsletter

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. We use this data exclusively for sending the requested information. The legal basis is Art. 6 para. 1 lit. a DSGVO.

You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter.

3.4 Use of our webshops, creation of a customer account

When you shop via our webshops, personal data is collected that we need to process the order. This concerns the following data: Name, e-mail address, street, postal code, city, telephone number, payment data. In addition, the data of your order: article, date, order number, payment method and invoice number. We store and use your data for the purpose of fulfilling the contract). For this purpose, we cooperate with payment service providers and delivery services. The legal basis for this is Art. 6 para. 1 letter b) DSGVO. Mandatory information necessary for the execution of contracts is marked separately, other information is voluntary. The legal basis for the processing is Art. 6 para. 1 letter a or b DSGVO.

We delete your order data as soon as we are no longer legally obligated to store it, thus in principle up to 10 years after your order. Already after the expiration of the warranty periods, we make a restriction of processing, i.e. your data will only be used for compliance with legal obligations.

In order to prevent unauthorized access by third parties to your personal data, especially financial data, the ordering process is encrypted using SSL technology.

If you want to order something in our webshop, you have the choice whether you want to enter your data necessary for the order only once for this order or whether you want to create a customer account where your data will be stored for future purchases.

When you create an account under "My account", the data you provide there will be stored revocably. You can always delete the account in the customer area.

4. transfer within the Rotho Group, foreign reference

The transfer of personal data within the companies of the Rotho Group is for internal administrative purposes of central customer support and order processing. The recipients of the personal data for processing are the companies of the Rotho Group, in particular Rotho Kunststoff AG in Würenlingen (Switzerland) or our production sites in Poland. The Rotho Group obliges your companies by internal guidelines to implement technical organizational measures to ensure the security of the processing.

5 Cookies

These Internet pages use so-called cookies. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

We use cookies to identify you for subsequent visits if you have an account with us. Otherwise, you would have to log in again for each visit. The legal basis is Art. 6 para. 1 lit. a DSGVO. This website uses cookies to the following extent:

Transient cookies (temporary use)
Persistent cookies (temporary use),
Third party cookies (from third party providers).
Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to the website. The session cookies are deleted when you log out or you close the browser.

Persistent cookies are deleted automatically after a specified duration, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. However, we would like to point out that you may then not be able to use all functions of this website.

This stored information is stored separately from any further data provided to us. In particular, the data of the cookies will not be linked to your other data.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

6. analysis services

6.1 Purpose of the analysis tools

We have integrated analysis tools on our websites for marketing purposes and to optimize our offers. For this purpose, the data mentioned in section 3.2 are transmitted. The legal basis for this is Art. 6 Para. 1 lit. a DSGVO.

6.2 Google Analytics

Our websites use Google Analytics, a web analytics service provided by Google Inc, Google Ireland Limited Gordon House, Barrow Street Dublin 4 Ireland. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie

information generated by the cookie about your use of the websites will be transmitted to and stored by Google on servers in the Netherlands. However, your IP address will be shortened and anonymized beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The data is not passed on to third parties. Nor is any data from other sources associated with the data collected.

Data processing with Google Analytics on our website is based on Art. 6 (1) lit a DSGVO. Your consent is voluntary, you can revoke it at any time with effect for the future by changing your currently specified settings in our cookie banner.

You can also prevent the storage of cookies by selecting the appropriate settings on your browser software.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at this link.

More information on how Google Analytics handles user data can be found in Google's privacy policy.

The use of Google Analytics is in accordance with the conditions agreed upon by the German data protection authorities with Google.

Information of the third-party provider: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the privacy policy: http://www.google.de/intl/de/policies/privacy.

6.3 Econda

We use Econda, an analysis tool of Econda GmbH, Zimmerstr. 6, 76137 Karlsruhe, Germany, in our web stores. For the purpose of demand-oriented design as well as optimization of this website, anonymized data is collected and stored by solutions and technologies of econda GmbH and user profiles are created from this data using pseudonyms. Cookies may be used for this purpose, which enable the recognition of an Internet browser. However, usage profiles are not merged with data about the bearer of the pseudonym without the express consent of the visitor.

In particular, IP addresses are made unrecognizable immediately after receipt, making it impossible to assign usage profiles to IP addresses. The analysis of user behavior is based on Art. 6 para. 1 lit. a DSGVO. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its website and its advertising.

Further information on the handling of user data at Econda can be found here: https://www.econda.de/datenschutz-dsgvo-eprivacy/

7. online advertising (Google Adwords)

On our website, we use a web tracking service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Google Enhanced Conversion). The legal basis for the collection of data is Art. 6 para. 1 lit. a DSGVO (consent). With the help of Google Enhanced Conversions, rotho GmbH collects conversion data. Google Enhanced Conversion Tracking is a feature that can increase the accuracy of your conversion measurement. It sends hashed first-party conversion data from our website to Google in a secure manner as part of an addendum to existing conversion tags. Customer information is not shared with other advertisers. Access controls and encryption are in place to prevent unlawful access. You can revoke the data collection and storage at any time with effect for the future.

7.1 Legal basis

The legal basis for the processing of your data is Art. 6 para. 1 lit. a DS-GVO.

7.2 Purpose of the use of Google Adword

We use the offer of Google Adwords to draw attention to our attractive offers with the help of advertising media (so-called Google Adwords) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In this way, we pursue the interest of displaying advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.

These advertisements are delivered by Google via so-called "ad servers". For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as display of the ads or clicks by users, can be measured. If you access our website via a Google ad, Google Adwords will store a cookie in your PC. These cookies usually lose their validity after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values for this cookie.

These cookies enable Google to recognize your internet browser. If a user visits certain pages of the website of an Adwords customer and the cookie stored on his computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Adwords customer. Cookies can therefore not be tracked via the websites of Adwords customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising tools; in particular, we cannot identify users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of AdWords, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider learns your IP address and stores it.

You can prevent participation in this tracking process in various ways:

(a) by adjusting your browser software accordingly; in particular, the suppression of third-party cookies will result in you not receiving ads from third-party providers;

b) by disabling cookies for tracking by setting your browser to block cookies from the domain "www.googleadservices.com", https://www.google.de/settings/ads, which setting will be deleted when you delete your cookies;

c) by disabling the interest-based ads of the providers that are part of the self-regulatory campaign "About Ads", through the link http://www.aboutads.info/choices, this setting being deleted when you delete your cookies;

d) by permanently disabling them in your Firefox, Internetexplorer or Google Chrome browsers at the link http://www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all functions of this offer to their full extent.

Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org.

8. integration of third party services (LinkedIn, YouTube).

The integration of third-party services described below is done in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. a DSGVO.

8.1 Integration of LinkedIn

We currently provide on some of our pages the call of LinkedIn via a so-called social bookmark. So that the full data control lies with you, LinkedIn is only integrated as a link. After clicking on the embedded graphic, you will be redirected to the LinkedIn page and only then will user data be transferred to LinkedIn.

Further information on the purpose and scope of data collection and its processing by the LinkedIn. You with their privacy policy:

LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; http://www.linkedin.com/legal/privacy-policy.

8.2 Integration of YouTube

(1) We have integrated YouTube videos into our online offer, which are stored on http://www.YouTube.com and can be played directly from our website.

(2) By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned under § 3 of this declaration are transmitted. This occurs regardless of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your profile at YouTube, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.

(3) For more information on the purpose and scope of data collection and its processing by YouTube, please refer to the privacy policy. There you will also find further information on your rights and setting options to protect your privacy: https://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

8.3 Integration of Instagram

We have included the link to Instagram, provider: Instagram Inc, 1601 Willow Road, Menlo Park, CA 94025, USA, on some of our web pages. After clicking on the graphic, you will be redirected to Instagram and only then will user information be transferred to Instagram. For more information on the purpose and scope of data collection, please visit: https://instagram.com/about/legal/privacy/.

8.4 Integration of Facebook

We have integrated the link to Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, on some of our pages. After clicking on the graphic, you will be redirected to Facebook and only then will user information be transmitted to Facebook. For more information on the purpose and scope of data collection, please visit: https://de-de.facebook.com/policy.php

8.5 Integration of Google Maps

On this website we use the offer of Google Maps. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function. The legal basis for this is Art. 6 para. 1 lit. a DSGVO.

By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, the data mentioned in section 3.2 of this declaration are transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your profile at Google, you must log out first. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

For more information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the provider's privacy policy. There you will also find further information on your rights in this regard and setting options for protecting your privacy: http://www.google.de/intl/de/policies/privacy.

9. use of apps

Through our pages, you can obtain our app "APPMyBox". With APPMyBox you organize and archive boxes and items in your smartphone, by means of a QR code with which all Rotho storage boxes are provided. To register for the app, enter your last name, first name and other business information. This information is required for the fulfillment of the contract and will be stored on our servers for as long as it is necessary for the fulfillment of the service. The legal basis for this is Art. 6 (1) lit b DSGVO. When you use the app, our servers temporarily record the IP address of your device and other technical characteristics, such as the requested content (Art. 6 para. 1 lit. b DSGVO). Beyond that, Rotho does not use the data. In this app, you have the option to use various functionalities provided by a third party (e.g. Apple or Google) and used as data controller. For details on the functionality, and how you can turn the use on or off, please contact the respective operating system manufacturer.

In order to use the app on your device, the app must be able to access various functions and data on your end device. For this purpose, it is necessary that you grant certain authorizations (Art. 6 para. 1 lit. a DSGVO). The authorization categories are programmed differently by the various manufacturers. For example, with Android, individual authorizations are combined into authorization categories and you can also only consent to the authorization category as a whole.

You can revoke this consent at any time. Please note, however, that you may not be able to use all functions of our app in the event of an objection.

10. data subject rights

You have the right,

a) to request information on categories of data processed, processing purposes, any recipients of the data, the planned storage period (Art. 15 DS-GVO);

b) to demand the correction or completion of incorrect or incomplete data (Art. 16 DS-GVO);

c) revoke a given consent at any time with effect for the future (Art. 7 para. 3 DS-GVO);

d) object to data processing that is to be carried out on the basis of a legitimate interest for reasons arising from your particular situation (Art. 21 (1) DS-GVO);

e) in certain cases, within the framework of Art 17 DS-GVO, to demand the deletion of data - in particular insofar as the data is no longer required for the intended purpose or is processed unlawfully, or you have revoked your consent in accordance with (c) above or declared an objection in accordance with (d) above;

f) under certain conditions, to demand the restriction of data, insofar as deletion is not possible or the obligation to delete is disputed (Art. 18 DS-GVO);

g) to data portability, i.e. you can receive your data that you have provided to us in a common machine-readable format, such as CSV, and transmit it to others if necessary (Art. 20 DS-GVO).

11. objection or revocation against the processing of your data

If you have given your consent to the use of data, you may revoke it at any time with effect. Such revocation affects the permissibility of the processing of your personal data after you have expressed it to us.

Insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if the processing is not necessary, in particular, for the performance of a contract with you, which is shown by us in each case in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the facts and will either discontinue or adjust the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing.

Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time. You can inform us about your advertising objection at the following contact details: datenschutz@rotho.com.

Also, for all other requests for information, deletion and correction, requests for information, requests for data portability, objections to data processing, etc., please send an e-mail to datenschutz@rotho.com.

If you are of the opinion that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can also contact the competent data protection supervisory authority, such as the Data Protection Commissioner of the State of Baden-Württemberg (https://www.baden-wuerttemberg.datenschutz.de/).

Contact details of the State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg:

P.O. Box 10 29 32
70025 Stuttgart
phone: 0711/615541-0
FAX: 0711/615541-15

e-mail: poststelle@lfdi.bwl.de

12. data security

We maintain up-to-date technical and organizational measures to ensure the security of processing, in particular to protect your personal data from risks during data transmissions and from third parties gaining knowledge. These are adapted to the current state of the art, the need for protection of personal data and the risks to your rights and freedoms.

13 Changes to the data protection information

We reserve the right to change the data protection information in order to adapt it to changes in the legal situation or to changes in our offers.

Up to date