Data protection

Data protection

DATA PROTECTION DECLARATION OF THE ROTHO Group

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions and in compliance with the relevant data protection regulations In this data protection declaration, we inform you about data processing within the framework of our websites (www.rotho.com, www.appmybox.com, www.madeibox.com, modlife.ch, rotho-renew.com, www.rotholoft.com, www.rothopro.com, mypet.rotho.com) and when using our webshops (www.rothoshop.de, www.rothoshop.at, www.rothoshop.ch, www.rothoshop.nl).

1. data controller

The data processing on our websites is carried out by the respective website operator, a company of the Rotho Group. The responsible representatives and contact details can be found in the imprint of the respective website.

2. data protection officer

You can reach the data protection officer of the Rotho Group as follows:

Robert Thoma GmbH

for the attention of the data protection officer

Hauptstr. 84

79733 Görwihl

E-mail: datenschutz@rotho.com

Tel.: +49 351 2820 51 75

3. processing of data

3.1 General, deletion

Personal data are all data that make you identifiable as a person, such as name, address, e-mail addresses and online identifiers.

The personal data of our users are used as follows:

1. the performance of our services,

2. the provision of technical support.

We only transfer personal data to third parties if this is done on the basis of your consent, for billing purposes (carrying out bank transactions), the delivery of goods (delivery by postal service providers) or is otherwise necessary to fulfil our contractual obligations towards you.

Personal data is deleted as soon as it has fulfilled its purpose and there are no retention obligations that prevent its deletion.

3.2 Informational use of our website

In the case of merely informational use of the website, i.e. if you do not log in to use the website, register or otherwise transmit information to us, we do not collect any personal data, with the exception of the data that your browser transmits to enable you to visit the website. These are:

- IP address

- Date and time of the request

- Time zone difference from Greenwich Mean Time (GMT)

- Content of the request (specific page)

- Access status/HTTP status code

- Amount of data transferred in each case

- Website from which the request came

- browser

- Operating system and its interface

- language and version of the browser software.

We store this data in the form of log files for a limited time in order to be able to analyse and remedy any technical problems. The legal basis for this is Art. 6 para. 1 lit. f DSGVO. Due to the nature of the Internet, this data is inevitably processed on a large number of servers until your request arrives on our web server; therefore, collection and use is also possible in "third countries" (e.g. the USA). Our company has no influence on this process. Apart from these technical constraints, the provider of this website does not transmit any personal data to countries outside the scope of the EU General Data Protection Regulation or without an adequate level of data protection.

In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you usually have to provide further personal data, which we use to provide the respective service. If additional voluntary information is possible, this is marked accordingly.

3.2 Contact form

If you contact us by form on the website or by e-mail, your e-mail address, name, address, telephone number and other data provided by you will be stored by us in order to answer your questions. The response to the enquiries is made by unencrypted e-mail. We delete the data accruing in this context 6 months after contacting you, unless there is a need for longer storage. If there are legal retention periods, the data will be blocked.

Data processing is carried out on the basis of the legal provisions of Art 6 para 1 lit a (consent) and b (fulfilment of contract) DSGVO. The processing, in particular the communication by unencrypted e-mail, is lawful as long as you have given your consent to the processing. You can revoke your consent at any time with effect for the future.

 

3.3 Newsletter

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. We use this data exclusively for sending the requested information. The legal basis is Art. 6 para. 1 lit. a DSGVO.

You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter.

3.4 Use of our webshops, creation of a customer account

When you make a purchase via our webshops, personal data is collected that we need to process the order. This concerns the following data: Name, e-mail address, street, postcode, city, telephone number, payment data. In addition, the data of your order: article, date, order number, payment method and invoice number. We store and use your data for the purpose of fulfilling the contract). For this purpose, we work together with payment service providers and delivery services. The legal basis for this is Art. 6 para. 1 letter b) DSGVO. Mandatory information necessary for the processing of contracts is marked separately, other information is voluntary. The legal basis for the processing is Art. 6 para. 1 letter a or b DSGVO.

We delete your order data as soon as we are no longer legally obliged to store it, i.e. in principle up to 10 years after your order. We already restrict processing after the expiry of the warranty periods, i.e. your data is only used to comply with legal obligations.

In order to prevent unauthorised access by third parties to your personal data, in particular financial data, the ordering process is encrypted using SSL technology.

If you would like to order something in our webshop, you have the choice of entering your data required for the order only once for this order or whether you would like to create a customer account in which your data is stored for subsequent further purchases.

When you create an account under "My account", the data you provide there will be stored revocably. You can always delete the account in the customer area.

4. transfer within the Rotho Group, foreign reference

The transfer of personal data within the companies of the Rotho Group is for internal administrative purposes of central customer care and order processing. The recipients of the personal data for processing are the companies of the Rotho Group, in particular Rotho Kunststoff AG in Würenlingen (Switzerland) or our production sites in Poland. The Rotho Group obliges its companies by internal guidelines to implement technical organisational measures to ensure the security of the processing.

 

5. cookies

These Internet pages use so-called cookies. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

We use cookies to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit. The legal basis is Art. 6 para. 1 lit. a DSGVO. This website uses cookies to the following extent:

- Transient cookies (temporary use)

- Persistent cookies (temporary use),

- Third party cookies (from third party providers).

Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognised when you return to the website. Session cookies are deleted when you log out or close your browser.

Persistent cookies are automatically deleted after a set period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser setting according to your preferences and, for example, refuse to accept third-party cookies or all cookies. However, we would like to point out that you may then not be able to use all the functions of this website.

This stored information will be stored separately from any other data you may provide to us. In particular, the cookie data is not linked to your other data.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

6. analysis services

6.1 Purpose of the analysis tools

We have integrated analysis tools on our websites for marketing purposes and to optimise our offers. For this purpose, the data mentioned in section 3.2 are transmitted. The legal basis for this is Art. 6 para. 1 lit. a DSGVO.

6.2 Google Analytics

Our websites use Google Analytics, a web analytics service provided by Google Inc, Google Ireland Limited Gordon House, Barrow Street Dublin 4 Ireland. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie

The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the Netherlands. However, your IP address will be shortened and anonymised beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The data is not passed on to third parties. Nor is any data from other sources linked to the data collected.

Data processing with Google Analytics on our website is based on Art. 6 para. 1 lit a DSGVO. Your consent is voluntary, you can revoke it at any time with effect for the future by changing your currently specified settings in our cookie banner.

You can also prevent the storage of cookies by setting your browser software accordingly.

In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under this link.

You can find more information on how Google Analytics handles user data in Google's privacy policy.

Google Analytics is used in accordance with the conditions agreed with Google by the German data protection authorities.

Information from the third-party provider: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the data protection declaration: http://www.google.de/intl/de/policies/privacy.

 

6.3 Econda

We use Econda, an analysis tool of Econda GmbH, Zimmerstr. 6, 76137 Karlsruhe, Germany, in our web shops. In order to design and optimise this website in line with requirements, anonymised data is collected and stored by solutions and technologies of econda GmbH and user profiles are created from this data using pseudonyms. Cookies may be used for this purpose, which enable the recognition of an Internet browser. However, usage profiles are not merged with data about the bearer of the pseudonym without the express consent of the visitor.

In particular, IP addresses are made unrecognisable immediately after receipt, which means that it is not possible to assign usage profiles to IP addresses. The analysis of user behaviour is based on Art. 6 para. 1 lit. a DSGVO. The website operator has a legitimate interest in the anonymised analysis of user behaviour in order to optimise both its website and its advertising.

Further information on the handling of user data at Econda can be found here: https://www.econda.de/datenschutz-dsgvo-eprivacy/.

7 Online advertising (Google Adwords)

7.1 Legal basis

The legal basis for the processing of your data is Art. 6 para. 1 lit. a DS-GVO.

7.2 Purpose of the use of Google Adword

We use the offer of Google Adwords to draw attention to our attractive offers with the help of advertising media (so-called Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In this way, we pursue the interest of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.

These advertisements are delivered by Google via so-called "ad servers". For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as display of the ads or clicks by users, can be measured. If you access our website via a Google ad, Google Adwords will store a cookie on your PC. These cookies usually lose their validity after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values for this cookie.

These cookies enable Google to recognise your internet browser. If a user visits certain pages of an Adwords customer's website and the cookie stored on their computer has not yet expired, Google and the customer can recognise that the user has clicked on the ad and been redirected to that page. A different cookie is assigned to each Adwords customer. Cookies can therefore not be tracked via the websites of Adwords customers. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. These evaluations enable us to recognise which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising tools; in particular, we cannot identify users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of AdWords, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.

You can prevent participation in this tracking procedure in various ways:

a) by setting your browser software accordingly; in particular, the suppression of third-party cookies will result in you not receiving third-party ads;

b) by disabling cookies for tracking by setting your browser to block cookies from the domain "www.googleadservices.com", https://www.google.de/settings/ads, which setting will be deleted when you delete your cookies;

c) by disabling the interest-based ads of the providers that are part of the self-regulatory campaign "About Ads", via the link http://www.aboutads.info/choices, this setting being deleted when you delete your cookies;

d) by permanently deactivating them in your Firefox, Internetexplorer or Google Chrome browsers at the link http://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to use all the functions of this website to their full extent.

Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org.

8. integration of third-party services (LinkedIn, YouTube)

The integration of third-party services described below is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. a DSGVO.

8.1 Integration of LinkedIn

On some of our pages, we currently provide access to LinkedIn via a so-called social bookmark. To ensure that you have full data control, LinkedIn is only integrated as a link. After clicking on the embedded graphic, you will be redirected to the LinkedIn page and only then will user data be transferred to LinkedIn.

Further information on the purpose and scope of the data collection and its processing by LinkedIn. You with their data protection information:

LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; http://www.linkedin.com/legal/privacy-policy.

8.2 Integration of YouTube

(1) We have integrated YouTube videos into our online offer, which are stored on http://www.YouTube.com and can be played directly from our website.

(2) By visiting the website, YouTube receives the information that you have called up the corresponding sub-page of our website. In addition, the data mentioned under § 3 of this declaration is transmitted. This occurs regardless of whether YouTube provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want your data to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or designing its website in line with requirements. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.

(3) For further information on the purpose and scope of data collection and its processing by YouTube, please refer to the privacy policy. There you will also find further information on your rights and setting options to protect your privacy: https://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

8.3 Integration of Instagram

We have included the link to Instagram, provider: Instagram Inc, 1601 Willow Road, Menlo Park, CA 94025, USA, on some of our websites. After clicking on the graphic, you will be redirected to Instagram and only then will user information be transmitted to Instagram. For more information on the purpose and scope of data collection, please visit: https://instagram.com/about/legal/privacy/.

8.4 Integration of Facebook

We have integrated the link to Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, on some of our pages. After clicking on the graphic, you will be redirected to Facebook and only then will user information be transmitted to Facebook. For more information on the purpose and scope of data collection, please visit https://de-de.facebook.com/policy.php.

 

8.5 Integration of Google Maps

On this website, we use the services of Google Maps. This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently. The legal basis for this is Art. 6 para. 1 lit. a DSGVO.

By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, the data mentioned in section 3.2 of this declaration will be transmitted. This occurs regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not wish your data to be associated with your Google profile, you must log out first. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the design of its website in line with requirements. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

For more information on the purpose and scope of data collection and processing by the plug-in provider, please refer to the provider's privacy policy. There you will also find further information on your rights in this regard and setting options for protecting your privacy: http://www.google.de/intl/de/policies/privacy.

9 Use of apps

You can obtain our app "APPMyBox" via our pages. With APPMyBox, you organise and archive boxes and items in your smartphone, by means of a QR code with which all Rotho storage boxes are provided. To register for the app, enter your surname, first name and other business information. This information is required for the fulfilment of the contract and is stored on our servers for as long as it is necessary for the fulfilment of the service. The legal basis for this is Art. 6 para. 1 lit b DSGVO. When you use the app, our servers temporarily record the IP address of your device and other technical characteristics, such as the requested content (Art. 6 para. 1 lit. b DSGVO). Beyond that, Rotho does not use the data. In this app, you have the option of using various functionalities provided by a third party (e.g. Apple or Google) and used as the data controller. For details on the functionality and how you can switch the use on or off, please contact the respective operating system manufacturer.

In order to use the app on your device, the app must be able to access various functions and data on your end device. For this purpose, it is necessary that you grant certain authorisations (Art. 6 para. 1 lit. a DSGVO). The authorisation categories are programmed differently by the various manufacturers. For example, with Android, individual authorisations are combined into authorisation categories and you can also only consent to the authorisation category as a whole.

You can revoke this consent at any time. Please note, however, that you may not be able to use all the functions of our app in the event of an objection.

10. data subject rights

You have the right to,

a) to request information on the categories of data processed, the purposes of processing, any recipients of the data, the planned storage period (Art. 15 DS-GVO);

b) to demand the correction or completion of incorrect or incomplete data (Art. 16 DS-GVO);

c) revoke a given consent at any time with effect for the future (Art. 7 (3) DS-GVO);

d) object to data processing which is to be carried out on the basis of a legitimate interest for reasons arising from your particular situation (Art. 21 (1) DS-GVO);

e) in certain cases, within the framework of Art 17 DS-GVO, to demand the deletion of data - in particular insofar as the data is no longer required for the intended purpose or is processed unlawfully, or you have revoked your consent in accordance with (c) above or declared an objection in accordance with (d) above;

f) under certain conditions, to demand the restriction of data, insofar as deletion is not possible or the obligation to delete is disputed (Art. 18 DS-GVO);

g) to data portability, i.e. you can receive your data that you have provided to us in a common machine-readable format, such as CSV, and transfer it to others if necessary (Art. 20 DS-GVO).

 

 

11. objection or revocation against the processing of your data

If you have given consent for us to use data, you may withdraw this consent at any time with effect. Such a revocation will affect the permissibility of the processing of your personal data after you have expressed it to us.

Where we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if the processing is in particular not necessary for the performance of a contract with you, which is shown by us in each case in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the circumstances and either discontinue or adapt the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing.

Of course, you can object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can inform us of your advertising objection at the following contact details: datenschutz@rotho.com.

Also for all other requests for information, deletion and correction, requests for information, requests for data portability, objections to data processing, etc., please send an e-mail to datenschutz@rotho.com.

If you are of the opinion that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you may also contact the competent data protection supervisory authority, such as the Data Protection Commissioner of the State of Baden-Württemberg (https://www.baden-wuerttemberg.datenschutz.de/).

Contact details of the State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg:

P.O. Box 10 29 32

70025 Stuttgart

phone: 0711/615541-0

FAX: 0711/615541-15

e-mail: poststelle@lfdi.bwl.de

12. data security

We maintain up-to-date technical and organisational measures to ensure the security of processing, in particular to protect your personal data from risks during data transmission and from third parties gaining knowledge. These are adapted to the current state of the art, the need for protection of the personal data and the risks to your rights and freedoms.

13 Changes to the data protection information

We reserve the right to change the data protection information in order to adapt it to changes in the legal situation or to changes in our offers.

Status: February 2021

 

inyt